Terms & Conditions
Last Updated: November 2025
Welcome to Curated Journeys DG. By using this website, submitting a travel request, communicating with us, or booking travel through our services or booking portal, you agree to the following terms and conditions. Please read them carefully.
1. Professional Planning Fees
Curated Journeys DG charges professional planning and coordination fees based on the scope and complexity of travel services requested.
Current Fee Structure:
Group Planning & Coordination Fee (10 + travelers): $350 flat rate
This fee includes:
• Destination and property research
• Customized itinerary development
• Vendor and supplier communication
• Rooming list management
• Group payment coordination
• Logistics planning
• Pre-departure travel guidance
• Ongoing support before departure
Planning fees are
• Due prior to research and proposal delivery
• Non-refundable
• Separate from supplier payments and travel costs
Planning work will not begin until the required fee has been received.
2. Scope of Services
Curated Journeys DG provides professional travel planning services, including, but not limited to:
• Research and sourcing of accommodations, resorts, and villas
• Cruise and tour coordination
• Group travel management
• Activity and excursion recommendations
• Itinerary design
• Vendor communication and booking assistance
Curated Journeys DG acts as an independent travel advisor affiliated with a host agency and facilitates bookings through third-party travel suppliers.
3. Supplier Responsibility
Curated Journeys DG acts solely as an intermediary between clients and travel suppliers (including but not limited to hotels, resorts, tour operators, airlines, cruise lines, transportation providers, and excursion vendors).
Curated Journeys DG is not responsible for:
• Supplier schedule changes
• Service interruptions
• Acts of nature
• Government restrictions
• Airline delays or cancellations
• Lost, damaged, or delayed baggage
• Supplier insolvency
All bookings are subject to each supplier’s individual terms and cancellation policies.
4. Payments & Pricing
All travel pricing is subject to change until deposits are received and bookings are confirmed.
Clients are responsible for:
• Meeting all payment deadlines
• Reviewing booking confirmations for accuracy
• Understanding supplier cancellation policies
Failure to meet payment deadlines may result in cancellation and applicable penalties.
5. Group Payment Coordination
For group travel:
• Individual travelers may be responsible for submitting payments directly through provided payment links.
• The primary group contact is responsible for communicating information to all travelers.
• Curated Journeys DG is not responsible for non-payment by individual group members.
6. Travel Insurance
Travel insurance is strongly recommended for all travelers. Clients are responsible for reviewing coverage details and selecting appropriate protection.
Failure to purchase travel insurance constitutes a waiver of liability for unforeseen cancellations, medical emergencies, or travel disruptions.
7. Documentation Requirements
Clients are responsible for ensuring all travelers:
• Have valid passports (if applicable)
• Meet visa requirements
• Meet health or vaccination requirements
• Comply with airline and destination regulations
Curated Journeys DG is not responsible for denied boarding due to improper documentation.
8. Itinerary Changes & Revisions
Significant itinerary changes after booking may incur additional planning or change fees depending on the scope of the request.
Supplier change fees and penalties may also apply.
9. Limitation of Liability
By engaging Curated Journeys DG, clients acknowledge that travel involves inherent risks.
Curated Journeys DG shall not be held liable for injury, loss, damage, delay, inconvenience, or expense resulting from:
• Acts of God
• Weather conditions
• Pandemics
• Government actions
• Civil unrest
• Supplier negligence
10. Acceptance of Terms
Submission of payment to Curated Journeys DG signifies acceptance of these Terms & Conditions.
